Official Document

Privacy Policy Cekap 33 – Our Commitment to Protecting Your Data

Your privacy is not merely a legal obligation to us — it is a moral responsibility. Cekap 33 applies the highest security standards to ensure the personal information of every Malaysian member is fully protected.

Last Updated: 1 January 2026
256
SSL Encryption
0
Data Sold
PDPA
Full Compliance
24/7
Monitoring

How cekap 33 Protects Your Privacy

Our six core commitments to safeguarding the personal data of every member

256-Bit SSL Encryption

All data transmitted between your device and Cekap 33's servers is protected by military-grade 256-bit SSL encryption, meaning your login credentials, payment details and MYR transactions cannot be intercepted by any third party.

Secure Data Storage

Members' personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel with a specific need may access this information, and every access is logged and audited.

No Data Sales

Cekap 33 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes. Your data belongs to you — it is not our business commodity.

Malaysia PDPA Compliance

The Cekap 33 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We comply with all applicable local legal requirements governing the collection, processing and storage of personal data belonging to users in Malaysia.

Full Privacy Control

You have full control over your data at Cekap 33. You can request a copy of your data, correct inaccurate information, or ask for deletion at any time through our 24/7 support channels.

Flexible Communication Preferences

You can choose the types of communications you wish to receive from cekap 33 — promotions, system updates, or account notifications. Unsubscribing from any marketing communications is quick and immediate via your account settings.

1 Introduction

Welcome to the official Privacy Policy of Cekap 33. This document explains in detail how we — Malaysia's leading online entertainment platform — collect, use, store and protect your personal information when you use the website https://cekap33.click and all related services.

Cekap 33 takes our responsibilities under Malaysia's Personal Data Protection Act (PDPA) 2010 seriously. We believe privacy is a fundamental right of every user, not merely a legal formality. That is why we have designed our systems and policies with data protection built in from the ground up.

By registering and using the Cekap 33 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please contact us or discontinue use of our services.

This Privacy Policy applies to all Cekap 33 users in Malaysia, including registered members, website visitors and anyone who interacts with our platform through any device.

2 Data We Collect

Cekap 33 only collects data that is strictly necessary to deliver a quality and secure service to our members. The following are the categories of data we collect:

Data Category Example Information Requirements
Identity Data Full name, MyKad number, date of birth Mandatory (KYC)
Contact Data Email address, Malaysian phone number Mandatory
Financial Data Bank account number, MYR transaction history Mandatory (payments)
Technical Data IP address, device type, web browser, OS Automatic
Usage Data Games played, session duration, preferences Automatic
Communication Data Support chat records, emails, complaints Where applicable

We may also receive data about you from trusted third-party sources, such as Malaysian payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) for transaction verification purposes, or identity verification agencies for the KYC process on withdrawals exceeding RM 5,000.

  • We do not collect credit card information directly — all payments are processed through PCI-DSS certified third-party payment gateways.
  • Biometric data such as fingerprints or facial recognition is not collected by cekap 33.
  • We do not collect medical, religious or other sensitive information unrelated to our services.

3 How We Use Your Data

Cekap 33 uses the personal data collected solely for the following purposes. We will not use your data for any other purpose without first obtaining your consent:

  • Account Management: Creating and maintaining your member account, verifying your identity and processing registrations on the Cekap 33 platform.
  • Payment Processing: Securely and accurately processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and any illegal activity on our platform.
  • Legal Compliance: Meeting PDPA requirements, regulatory directives and any applicable Malaysian legal obligations.
  • Customer Support: Responding to enquiries, resolving technical issues and handling member complaints efficiently.
  • Personalised Experience: Recommending games suited to you — slots, baccarat, Live Casino, lottery, or Sports Betting — based on your preferences and play history.
  • Marketing Communications: Sending promotional offers, bonuses and platform updates — only if you have opted in to receive them.
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.

Every use of your data at cekap 33 has a lawful basis — whether that's your consent, a contractual requirement, our legitimate interests, or a legal obligation. We do not process data arbitrarily.

4 Sharing Information with Third Parties

Cekap 33 does not sell or rent members' personal data to any party. However, there are limited situations where we need to share certain information with trusted third parties to ensure the platform operates properly and securely:

  • Payment Providers: Required transaction information is shared with Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX banks to process your deposits and withdrawals.
  • Game Provider: Usernames and game history are shared with live casino, slots, and jackpot game providers to enable access to those games.
  • Identity Verification Services: KYC data is shared with licensed identity verification agencies in Malaysia to meet anti-money laundering (AML) requirements.
  • Authorities: We will disclose information to Malaysian authorities when required by a court order, police directive, or other legal obligation.
  • Technical Service Providers: IT infrastructure providers, cloud services, and technical support partners bound by strict confidentiality agreements.

All third parties working with cekap 33 are required to meet data security standards equal to or higher than our own. They are only permitted to use your data for the specific agreed purposes.

5 Cookies & Tracking Technologies

Cekap 33 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, game sessions and security. Cannot be disabled.
  • Performance Cookies: Collects information on how you use the website (pages visited, time spent) to help us improve our services. This data is collected in aggregate and anonymised form.
  • Functional Cookies: Remembering your preferences such as language, favourite game types, and display settings.
  • Marketing Cookies: Used to display relevant advertisements. These cookies are only activated with your consent.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the Cekap 33 platform. Note: Cekap 33 does not use cookies to monitor your activity on other websites.

6 Data Security

Cekap 33 invests seriously in our data security infrastructure. The technical and organisational measures we employ include:

  • 256-bit SSL/TLS Encryption for all data communications between your browser and our servers.
  • Two-Factor Authentication (2FA) available to all member accounts as an additional security layer.
  • Regular security scans by independent cybersecurity experts to identify and address any vulnerabilities.
  • Multi-layered firewall and intrusion detection systems (IDS) to monitor and block unauthorised access.
  • Role-based access control (RBAC) — only staff who require access for specific duties are permitted to view member data.
  • Regular data backups to geographically separate locations to ensure service continuity.
  • Security awareness training for all Cekap 33 staff on a quarterly basis.

While we take every reasonable precaution, no system is 100% secure. If you suspect your account has been compromised, contact cekap 33 support immediately at support@cekap33.click or via live chat.

7 Data Retention & Deletion

Cekap 33 retains your personal data for as long as your account remains active or as long as is necessary to provide services to you. Retention periods vary depending on the type of data:

  • Active Account Data: Retained for as long as your account remains active at cekap 33.
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysian financial legal requirements.
  • KYC Records: Retained for 5 years after account closure, in accordance with Malaysia's AML/CFT requirements.
  • Support Communication Logs: Retained for 3 years from the date of communication.
  • Cookie and Technical Log Data: Automatically deleted after 90 days.
  • Inactive Accounts: Account data that has been inactive for 3 years will be deleted after members are notified.

Once the retention period expires, your data will be permanently deleted or fully anonymised so it can no longer be linked to any individual. You may also request early deletion — see the Your Rights section for details.

8 Your Rights as a Member

Under Malaysia's PDPA and Cekap 33's privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction at no charge.

Right to Erasure

You may request deletion of your data, subject to any mandatory legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restriction

You may request a restriction on the processing of your data in certain circumstances while we investigate your complaint.

To exercise any of the above rights, contact our Privacy Officer at support@cekap33.click with the email subject "Privacy Rights Request". We will verify your identity before processing the request to protect the security of your account.

9 Children's Data

Cekap 33 is an online entertainment platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

  • All new registrants are required to confirm that they are 18 years of age or older at the time of registration.
  • We conduct periodic age verification checks and may request proof-of-age documentation (MyKad) at any time.
  • Should we discover that a child's data has been collected inadvertently, we will immediately delete that data and terminate the account in question.
  • Parents or guardians who suspect their child has registered on Cekap 33 should contact us immediately at support@cekap33.click.

Child protection is a priority at Cekap 33. We use multi-layered age verification technology to ensure our platform is accessible only to verified adults.

10 Third-Party Links

The Cekap 33 platform may contain links to websites belonging to our game providers or business partners. This Privacy Policy applies solely to https://cekap33.click.

  • We are not responsible for the privacy practices of any third-party websites you visit through links on our platform.
  • We encourage you to read the privacy policy of every third-party website you visit before providing any personal information.
  • The presence of third-party website links on our platform does not imply that Cekap 33 endorses or is responsible for the content or privacy practices of those websites.

11 Privacy Policy Amendments

Cekap 33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments.

  • Members will be notified of significant changes via email or in-platform notification at least 14 days before they take effect.
  • The "Last Updated" date at the top of this page will be refreshed whenever changes are made.
  • Continued use of the Cekap 33 platform after the effective date of any amendment constitutes acceptance of the revised policy.
  • If you disagree with the changes, you have the right to close your account and request data deletion before the effective date.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

12 Contact Our Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how Cekap 33 handles your personal data, please contact our Privacy Officer:

  • Email: support@cekap33.click (subject: "Privacy Inquiry")
  • Live Chat: Available 24/7 on the cekap 33 website
  • Response Time: Within 3 business days for privacy enquiries
  • Language: Bahasa Malaysia and English

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) under the Ministry of Communications and Digital.

The cekap 33 Privacy Officer team comprises local experts who understand Malaysia's legal landscape. We are committed to handling every privacy enquiry with seriousness and professionalism.

🔒

Your Data Is Safe — Play with Peace of Mind at cekap 33

You now know that privacy and data security are absolute priorities at cekap 33. Register today and enjoy slots, baccarat, Live Casino, and Sports Betting with full confidence that your information is always protected.

Cekap 33 is fully compliant with Malaysia's PDPA. Your data is never sold. Minimum age 18.

Bahasa Melayu